Towards Goal-Oriented Conformance Checking

Constructing a business process is important area between requirements engineering and business process management. Goal-oriented requirements analysis method is widely researched in requirements engineering and useful for reflecting organizational requirements to business process models, but actual business processes deviate from defined process models. Therefore, it is not sufficient for business process analysis only using model’s information. It is important to analyze actual conducted business process logged data. Analyzing business process logged data is called process mining and detecting differences between models and logs is called conformance checking. A lot of conformance checking approaches mainly focus on process aspects of business process, but this is not sufficient for analysis whether actual business processes can satisfy organizational goals. In this paper, we propose a goal-oriented conformance checking approach which can detect deviations between logs and models, and can analyze the effects of the deviation. It is useful for evaluation of the detected deviation. We represent the effectiveness of our approach conducting a case study using the publicly available log.